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Terms of service · Updated September 24, 2026

The rules for using Graker.

Graker is built and operated by TNAADO Inc. (“TNAADO,” “we,” “us”), Toronto, Ontario, Canada. By creating an account or using the Graker app or graker.app, you agree to these terms.

What Graker is

Graker is an iOS app that lets you scan or look up a grocery product, compares it against dietary criteria you set, and helps you find the same product at nearby stores. Some features, including nearby price comparisons, are rolling out gradually and may not cover every product or every area yet.

Graker is not medical or dietary advice. The dietary presets, nutrient limits, and ingredient exclusions in the app reflect the criteria you enter. Graker does not verify that a product is safe for any medical condition or allergy, and you should not rely on it in place of a doctor, dietitian, or the product's own packaging and label. If a mismatch between an allergy or a medical condition and a food choice matters to your health, check the product itself.

Your account

You need an account, created through Apple, Google, or email sign-in, to save dietary criteria, lists, and trip plans. You are responsible for the activity on your account and for keeping your sign-in secure. Tell us if you believe your account has been accessed without your permission.

You agree to use Graker only for its intended purpose: comparing and finding groceries for your own household use. Scraping the catalogue, reselling access, or submitting fake or misleading Nutrition Facts label scans is not permitted.

Subscription & billing

Nearby price comparisons and other paid features are offered through an auto-renewing subscription, purchased and billed through Apple's in-app purchase system. The current price, any trial period, and the renewal terms are shown to you in the App Store purchase screen before you buy, and that is the offer that governs your specific purchase.

Apple processes the payment; Graker never receives your card details. You manage, change, or cancel your subscription from your Apple ID account settings, not inside Graker. Deleting your Graker account, described in our Privacy Policy, does not cancel an active Apple subscription.

The Graker Food Fund

Graker commits $0.50 of every monthly subscription to Ontario food drives, tracked in a public ledger at food.graker.app. This is a TNAADO Inc. commitment reflected in that running record, not a line item billed to you separately, and not a charitable donation made on your behalf that you can direct or receive a receipt for.

Store & price information

Nearby store prices come from retailer flyers, public pricing feeds, and other third-party sources, not from the stores themselves confirming each price to us. Prices, availability, and store hours can change or be wrong by the time you shop, and Graker does not guarantee that any price or product shown will match what you find in the store. Always confirm the price and the product at the shelf or checkout.

Disclaimers & limitation of liability

Graker is provided “as is,” without warranties of any kind, express or implied, including that it will be uninterrupted, error-free, or that any product, dietary, or price information will be accurate or current.

To the fullest extent permitted by law, TNAADO Inc. is not liable for any indirect, incidental, or consequential damages arising from your use of Graker, including a dietary or health outcome, a shopping decision, or a price or product that turned out to be wrong. Where liability cannot be excluded, it is limited to the amount you paid TNAADO for the Graker subscription in the 12 months before the claim.

Termination

You may stop using Graker and delete your account at any time, as described in our Privacy Policy. We may suspend or terminate an account that misuses the service, including the conduct described under “Your account” above, or that we are required to act on by law.

Governing law

These terms are governed by the laws of the Province of Ontario and the laws of Canada applicable in Ontario, without regard to conflict-of-law rules. If you use Graker outside Canada, local consumer-protection law that cannot be waived by agreement still applies alongside these terms.

Changes and contact

If these terms change in a material way, we will update the date above. For questions about these terms, contact privacy@tnaado.com.